FREQUENTLY ASKED QUESTIONS
General Questions
What is the rental fee for The Haven Pointe and what does it include?
Please see the details found here for complete pricing and included items.
What is the building capacity?
120 guests including the bridal party
What dates are available?
Please see the available dates information here.
When are the payments due? Do you offer a payment plan?
When the contract is signed, to continue holding the date, we require a 50% booking fee to be paid. 9 months prior to the event half of the remaining fee will be due and the final installment will be required 60 days prior to your event. You are welcome to send smaller, partial payments of any amount prior to the specified due date, so in effect creating your own payment plan on your own schedule. Please include the last names of the couple and the wedding date in the memo line if you are mailing a check. Full payment is due by the specified due date. We also request a credit card on file for any damages to the facility or grounds that may occur.
How do I reserve a date?
To reserve a date first verify pricing and date availability and then schedule your private tour or you can call us at 931.218.6368 letting us know you are ready to book XYZ date. Prior to booking a date, we hope you are able to come out in person to visit. You can request a tour (or a Face-time tour if you live out of the area) on our tour request page, but an in person tour is not required prior to booking a date. Dates are reserved on a first requested basis with a signed contract and booking fee received.
Do I need to schedule a tour or can I just stop by?
Due to our business offices being located off site, we kindly request that all tours are by appointment only. You can request a tour here.
What is the average budget of a couple getting married at The Haven Pointe?
That is indeed a great question! In general, we believe that the average budget of a couple getting married at The Haven Pointe typically falls between $12,000 and $15,000 for all wedding-related expenses, which include essential elements such as the venue, food, wedding dress, DJ services, photographer, and more. Additionally, we have had the pleasure of hosting some creative couples who opted for smaller guest lists, and they were able to organize beautiful weddings in the more modest range of $10,000 to $12,000. Conversely, we have also hosted several lovely events here where couples chose to invest significantly more than the average budget, resulting in truly memorable celebrations.
Do we have to utilize your caterers and bar service?
No, we actually offer an “Open Vendor” Policy here at The Haven Pointe, however, please be careful when selecting your Food and Beverage Caterers and be sure that they are licensed and bonded as we will require proof of Insurance and Licensing no later than 60 days prior to Wedding Date.
Will there be another wedding the same day?
At The Haven Pointe we only host one wedding each day to ensure that each couples event is special and receives our full attention.
Are there overnight accommodations nearby?
The Doubletree Hotel is less than 3 miles away and offers bulk room rates around $165 per night. The hotel hosts many large events, so we encourage you to reserve a hotel room block soon.
The Hilton & Holiday Inn are within 20 minutes and are next to Top Dining & Shopping options.
How many cars will your parking lot accommodate?
65 Vehicles.
Do you offer straight tables instead of round?
We have a limited number of straight tables onsite that can be used for your gift table, sweetheart table, etc. Usually, we have a few extras that can be mixed in with reception seating, but the majority of your guests will be seated at round tables.
Do you provide table linens, cups, silverware, etc?
No. The Haven Pointe provides an awesome venue, tables and white or black wedding chairs. Linens can be rented through us but are NOT included in the rental fee. You are also welcome to bring your own linens. For details regarding our linen rental package call us.
What happens in case of rain?
In the case of rain, we have a beautiful backdrop indoors with The Haven Pointe Fireplace and stunning Antique Chandelier. Guests sit at their tables and the The HP team moves the few (usually 3 - 5) tables down the middle of the room to create a beautiful aisle. Our couples have loved this option because it’s a stunning ceremony location and doesn’t require the room flip other venues require, which would be disruptive to your event.
We plan to have our ceremony offsite, and only plan to have our reception at The Haven Pointe. Does your fee change?
Because we only host one event per day, our fee structure remains the same whether you hold your ceremony, reception, or both onsite.
Do you allow dogs onsite to play a part in our wedding day?
We are dog friendly, with some *specific stipulations, such as they must be leashed, vaccinated & have a dedicated handler other than the Bride & Groom. Dogs are allowed (only with pre-approval by April) at the ceremony and pictures. Animals, other than service animals, are NOT allowed under roof or near food.
What form of payment does The Haven Pointe accept?
Cash or check, *Debit or Credit Card
*A 3% transaction fee will be added for Debit or Credit Card Use.
My preferred dates are unavailable. Do you have a cancellation waiting list?
We do not keep a cancellation waiting list because cancellations are unpredictable. As soon as a date does become available, we post it here.
What time will I have access to the venue to decorate?
You will have access to the venue at the time listed on your contract, not earlier. Please plan accordingly!
Do you include a “Wedding Day Coordinator?”
This is such a great question! If you’re trying to compare different venues “apples to apples,” we feel like this can be quite a tricky and nuanced question to answer. Our response is no. We believe that the job duties typically associated with a “day-of wedding coordinator” may have different meanings to you compared to how we interpret them, and the last thing we want is to create any opportunity for miscommunication. However, we want to assure you that we do have a dedicated event day team leader here before you arrive onsite who remains with you throughout the entire duration of your big day. This important member of The Haven Pointe Team is there specifically to assist you in any way they can, such as answering questions from your vendors and directing them as necessary, among other tasks. Their primary goal is to do everything possible to help your day unfold smoothly and ensure that your experience is as stress-free as possible! While we still don’t consider them to be a day-of wedding coordinator, we can certainly refer someone with these specific skills if that is requested.
Catering Questions
What are our catering options at The Haven Pointe?
We offer an “Open Vendor” Policy for flexibility and convenience, however all Caterers will be licensed and insured, and you will be responsible for any damages they incur, as well as family and friends that utilize the Kitchen and appliances so be sure to do your research when searching for a reputable caterer and or help.
Does The Haven Pointe handle the catering orders for these caterers, or do I work with the caterer directly?
In our experience, it’s most efficient and most cost effective for couples to work directly with their chosen caterer. Simply book your big day with The Haven Pointe and then reach out to the caterers of your choosing to schedule a tasting and get the ball rolling!
Planning Questions
When is the next open house?
Our open house events are designed for couples who have already had a private tour of The Haven Pointe. If we have already had the chance to meet, we welcome you out to one of our open house events. Open house dates and the RSVP form can be found here.
What time do you suggest we start the ceremony?
We suggest starting Friday weddings at 5:00 pm, Saturday weddings between 4:00 - 6:00 pm, and Sunday weddings at 4:00 pm. Should your wedding be taking place after the time change, if you do NOT plan to do a first look or plan to get married when the sun sets earlier in the evening, please contact us to discuss schedule.
If we choose the one-day option, will we be able to access the location early to rehearse our ceremony?
If you elect to go with the one-day rental option, please be aware that our venue will likely be reserved by another couple the evening prior to your event. For that reason, couples who choose one-day rentals should plan accordingly for an offsite rehearsal to ensure everything goes smoothly. Additionally, you are more than welcome to bring along anyone who would feel more comfortable and would benefit from understanding the venue better, such as your DJ, minister, or any young children in the wedding party, to one of our monthly open houses. This can help everyone familiarize themselves with the space and alleviate any concerns they may have.
Can we have fireworks on the property?
Fireworks, including sparklers, are not allowed. We want to avoid disturbing our neighbors and keep the fire department satisfied.
Can vehicles be left overnight?
No vehicles can be left overnight. Please advise your guests of this policy. The gates will be locked immediately following the event and remain locked. We appreciate your understanding.
What time does the music need to end?
Music on Friday’s/Saturday’s must conclude by 11:00 p.m. to ensure that you, all of your items, and all of your vendors are off property by midnight. Music on Sunday’s must conclude by 9:30 p.m. to be off property by 10:00 pm.
We are using a rental company. Can they drop items off or pick them up outside of the rental period?
Due to staffing attendance all deliveries and pick ups must happen during the standard rental period. Please advise your vendors of this policy.
Are candles allowed?
We at The Haven Pointe allow battery & remote operated candles only.
Is it possible to seat 9 to a table?
In a pinch, yes if one is a child, but we would not recommend it for your guest’s comfort.
How far in advance do you need our final headcount & seating arrangements?
We require your final headcount and seating arrangements to be submitted no later than 2 weeks prior to your event. If you need to make a change to the seating arrangements after the staff has set the room, we may impose a $250.00 reset fee.
How do I obtain a marriage license?
The marriage license application fee is $107.50. This fee will be reduced to $47.50 if the couple completes a minimum four-hour premarital preparation course given by a qualified instructor. The instructor must complete and have a notarized signature on the Certificate of Completion form. This form must be submitted at the time of application.
Accepted methods of payment are cash, MasterCard, Discover, VISA or American Express. The processing fee for credit/debit card use is 2.25% of the total cost-plus 25¢.
T.C.A. 36-3-104 requires that the names, ages, addresses and social security numbers of both the proposed applicants, and the names and addresses of the parents, guardian, or next of kin of both applicants be stated. If any applicant does not have a social security number, they must provide proof of foreign citizenship (A.G. Opinion 98-005). The applicant will then be required to present a foreign passport, immigration or visa documents.
Both applicants must appear in the office to sign the permanent record book.
There is not a waiting period. The license will be issued the same day you apply and must be used within 30 days from the date of issue.
The authorized officiant must return the completed license within 3 days from the date of the marriage.
The State of Tennessee does not require a blood test.
Both parties must be 18 years of age or older. A driver’s license or Government issued photo ID, with date of birth, is required for identification. If either party is under the age of 18, contact the County Clerk’s Office for additional requirements.
A license issued in Montgomery County is valid throughout the State of Tennessee.
Setup and Day- of Event Questions
Are outside snacks and trays permitted?
Outside food and non-alcoholic beverages are permitted prior to the ceremony, however it is not allowed after the start of the event. Please no drinks in glass bottles and absolutely No Alcohol can be served privately on the premises without the required insurance and or licensed pourer serving it. If the alcohol policy is violated a $250 fine per occurrence will be charged to your credit card on file, as well as the risk of shutting your event down.
What is the event clean-up process?
The Haven Pointe Team can handle all standard clean up and trash removal throughout and following the wedding reception for a nominal fee of $250.00. You will be responsible to remove all personal gifts, decorations, décor and remaining food from the premises.
Can we nail decorations to the walls or hang things like streamers or lanterns from the beams?
As our beautiful venue showcases Custom Pine Shiplap, we kindly request that holes are not placed in the walls to maintain the integrity and aesthetics of our space. Additionally, the beams at The Haven Pointe are notably tall and cannot be accessed without the use of a ladder, which makes it difficult for guests to hang items from them. For this reason, we do not allow any decorations to be suspended from the beams. We hope that you will appreciate their natural beauty without the need for any additional work or modifications!